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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Warminster | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Warminster is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Warminster, a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Warminster and across the UK. As a data controller, we are responsible for the personal information you provide to us when using our services.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Personal Information: Your full name, date of birth, home address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, and other health-related details required to assess your suitability for weight loss treatments. This is classed as special category data and is handled with the highest level of care.

Payment Information: Transaction details processed securely through our payment provider. We do not store full card details on our systems.

Technical Data: IP address, browser type, and usage data collected when you visit our website.

3. How We Use Your Data

We use your personal data for the following purposes:

Providing Pharmacy Services: To assess your clinical suitability, process your prescription, and dispense and deliver medication. Once your order is approved by our pharmacist, delivery is made within 1 working day.

Clinical Safety: To ensure that treatments prescribed are appropriate and safe for you based on your medical information.

Communication: To contact you regarding your orders, consultations, or any follow-up care related to your treatment.

Legal Obligations: To comply with our obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records as required by law.

Service Improvement: To improve our website and the quality of services we provide, using anonymised or aggregated data where possible.

Our lawful basis for processing health data is Article 9(2)(h) of UK GDPR, which permits processing for the provision of healthcare services by regulated health professionals.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.

Essential Cookies: Required for the website to function correctly, such as maintaining your session during a consultation.

Analytics Cookies: Used to understand how visitors interact with our website, helping us improve functionality. This data is anonymised and aggregated.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data to any third party. We may share your information with the following parties only where necessary:

Healthcare Professionals: Prescribers or clinicians involved in your care who need access to your health information to provide appropriate treatment.

Delivery Partners: Courier services used to deliver your medication. Only the information necessary for delivery, such as your name and address, is shared.

Payment Processors: Secure third-party payment providers to process your transactions safely.

Regulatory Authorities: We may be required to share information with the GPhC, NHS, or other regulatory bodies to comply with our legal obligations.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. How We Protect Your Data

We take data security seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your personal information from unauthorised access, loss, or misuse. Our staff are trained in data protection and confidentiality obligations.

7. Data Retention

We retain patient records for a minimum of eight years from the date of last contact, in line with NHS and GPhC guidelines. After this period, data is securely destroyed.

8. Contact Us

If you have any questions about this privacy policy, wish to make a data-related request, or have a concern about how we handle your personal information, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

If we are unable to resolve your concern, you have the right to escalate your complaint to the appropriate supervisory authority for data protection in the United Kingdom.